Repeat clients make up 10% of our business and personal referrals make up another 35%. The takeaway: people say nice things about us.
Words of affirmation feel good. They remind us why we do what we do, and that what we do matters. The letters collected here have come via multiple channels: social media reviews, emails, Yelp reviews, thank you notes, LinkedIn messages, and even tied to the occasional bottle of wine or bouquet of flowers.